TERMS OF USE
Introduction

By accessing or using this site, you (the "Customer") indicate your unconditional acceptance of these Terms of use (the "Terms of Use"). We reserve the right, in our sole discretion, to update or revise these Terms of Use. Your continued use of the site following the posting of any changes to the Terms of Use constitutes acceptance of those changes. When you purchase items on our site you enter into a binding agreement which is governed by the Terms of Use.

Minimum Requirements

To place an order with RunwaySale you are confirming that you are of the legal capacity to enter into a contract with RunwaySale (of the correct age, have authority to use the credit card etc.).

Effect

These Terms of Use shall prevail over any separate terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded. No other terms or changes to the Terms of Use shall be binding unless agreed in writing signed by us.

Sales and Pricing
  • Final checkout prices shown are inclusive of taxes and delivery and are normally representative of the total that you will pay for the ordered Product. You agree to pay the shown price for the products selected.
  • RunwaySale reserves the right to change prices at any time until such a time as they issue an “Acceptance of Order” notice. If the total price differs to what was shown at checkout you reserve the right to ask for a full refund instead of paying the difference. Your Order remains valid as an offer until we issue our Acceptance of Order. We shall not be under any obligation to supply the Product to you until we have accepted your Order. Unless expressly stating that we accept your order, an email, letter, fax or other Confirmation of your Order by us is purely for information purposes and does not constitute the Acceptance of Order. Delivery of the Order also constitutes the Acceptance of Order.
  • We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.
  • You shall pay for the Product in full at the time of ordering by supplying us with your credit or debit card details from a credit card company acceptable to us, which we require in order to process your Order. Alternatively, you may pay by any method that we have said is acceptable to us, but in any event we shall not be bound to supply before we have received cleared funds in full. We reserve the right to perform a credit check and to reject/not to offer certain forms of payment and to refer you to our other forms of payment.
  • We may ask for further proof that you are fully entitled to use a card (or other form of payment) that you have used to purchase the Products before releasing your Product.
  • It is your responsibility to ensure that all details you have supplied us are correct and continue to be accurate. Any costs that may arise out incorrect details will be for the Customer’s account.
  • If you realize that you have made a mistake with your Order after you have completed the checkout process, please contact info@runwaysale.co.za immediately. However, we cannot guarantee that we will be able to accept any changes to your Order in accordance with your instructions.
  • In cases where there are more than one item on your Order, we reserve the right not to supply some Items that make up your complete Order. In such a case we will only refund you for the items that are not available.
Delivery & Returns
  • We aim to deliver the Product to you at the place of delivery requested by you during checkout.
  • We aim to deliver the item to you as quickly as possible. Due to the substantial discounts we offer our delivery times are slightly longer. Our suggested delivery times can be found on the Orders & Delivery tab. Delivery times may vary depending on the Event that is running or the Items ordered.
  • Estimated delivery times are calculated from when we have received payment for your order
  • We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
  • On delivery of the Product, you may be required to sign for delivery. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You must keep the receipt of the delivered product if you want to discuss the item further with us.
  • Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the Order or delivery to an alternative delivery address.
  • All risk and ownership of the Product shall pass onto you on delivery of the product. If you are not available to take delivery at the address you supplied (or delivery has not been able to take place by your fault) all risk and ownership will be passed to you from the time delivery was originally intended. From this point on RunwaySale is no longer liable for any loss or damage to the product.
  • Any damage incurred when opening the product is your fault and RunwaySale will not be liable. Please take care when using sharp objects.
  • If you are not available to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier. Costs for redelivery may be passed onto you.
  • If the order needs to be refunded due to delivery not being possible, the delivery fee will be deducted
  • At any stage during the delivery process, until you take delivery of the goods, RunwaySale may choose to cancel the order.
  • We do not warrant that products will suit your individual needs. We sell products without consideration for their end use.
  • If you feel you wish to return a product please reach out to RunwaySale’s customer service team. Returns may be accepted for two reasons: customer decision or faulty product.
  • Returns (where accepted) need to be dispatched back to us within 30 normal days of originally taking delivery. This includes any weekends and/or public holidays. In order for you return to be valid we need to have received a tracking number or the original product within this 30 day window.
  • RunwaySale reserves the right to change the returns policy at any stage without warning. It is the customer’s responsibility to ensure that they are aware of the returns policy at checkout.
  • Different Items or Events may have different returns policies.
  • We DO NOT accept returns on lingerie bottoms, earrings, fragrances and cosmetics.
  • We DO accept returns on lingerie tops, all swimwear (tops and bottoms), watches, sunglasses and jewellery (excluding earrings).
  • The cost of returning the Item is for the customer’s account.
  • We do not accept returns if the item is no longer in its original condition.
  • RunwaySale reserves the right not to accept returns for any reasonable reason. If the return has not been delivered to RunwaySale 7 normal days after first receiving the tracking number RunwaySale may assume the product will not be delivered and close off the application to return.
  • Please note: no refunds will be made on delivery fees.
RunwayVIP
  • These terms set out the Terms of Use which apply to RunwayVIP following its launch on 1 June 2017. Your participation in RunwayVIP means that you accept, and agree to abide by, these Terms of Use.
  • The Terms Of Use supplement our website Terms of Use and our privacy policy. All Terms of Use for the RunwaySale website also apply to RunwayVIP.
  • To qualify for, and to participate in, RunwayVIP you must be a current registered account holder on RunwaySale. You need to make a Qualifying Purchase
  • A Qualifying Purchase consists of:
    • a. Any order of any value (minumum spend of R1) placed on the runwaysale.co.za website.
    • b. If the full order is subsequently cancelled by the purchaser and a refund is issued, the purchasers’ access to RunwayVIP may be revoked
    • c. If the full order is subsequently cancelled by RunwaySale and a refund is issued, the purchasers’ access to RunwayVIP will not be revoked
  • If you qualify for access to RunwayVIP, you will be automatically given access immediately when you complete and pay for a Qualifying Purchase.
  • RunwaySale may cancel, withdraw or alter RunwayVIP at any time, including these Terms, or revoke any members’ access, without notice.
  • All terms contained in the Orders and Deliveries and Returns Policy on RunwaySale also apply to RunwayVIP
Cancellation
  • We reserve the right, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and RunwaySale, in whole or in part, if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made, and accept no liability which may arise as a result of such refusal to process any order/sale.
  • We will usually aim to refund any money received from you using the same method originally used by you to pay for the product.
  • If fraud is suspected we may choose not to refund the payment but rather contact the police and relevant banking authority immediately.
Force Majeure

RunwaySale shall not be liable for any delay in performing any of its obligations under these Terms of Use if such delay is caused by circumstances beyond the reasonable control of RunwaySale, and RunwaySale shall be entitled to a reasonable extension of time for the performance of such obligations.

Product Dead on Arrival
  • Our products will be delivered in a new or original condition unless specifically stated otherwise. If you feel the product that has been delivered is not in its original condition please reach out to our customer service team immediately who will try to rectify the issue.
  • Please inspect the product before signing for delivery. If you sign for a product on delivery you are agreeing that you are happy with the obvious condition of the product that you have received.
Stock Availability
  • RunwaySale, will indicate the acceptance of your order by delivering the goods to you, and only at that point will an agreement of sale between you and RunwaySale come into effect (the ‘sale’).
  • This is regardless of any communication stating that your order or payment has been confirmed. RunwaySale will indicate the rejection of your order by contacting you first, then cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.
  • You acknowledge that stock of all goods on offer is limited and that pricing may change at any time without ­notice to you. In the case of goods for sale by RunwaySale, RunwaySale will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the website.
  • However, we cannot guarantee the availability of stock. When goods are no longer available after placing an order, RunwaySale will notify you and you will be entitled to a refund of the amount paid by you for such goods.
  • RunwaySale’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order.
Reserved Cart

Goods are reserved for 10 (ten) minutes once they have been added to your cart, once the 10 (ten) minutes have lapsed, goods may be removed from the shopping cart or reserved for other customers. Placing Goods in the shopping cart without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping cart if stock is no longer available or the price thereof might change without notice to you. You cannot hold RunwaySale liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.

Coupons and promotions
  • You may use a RunwaySale coupon code or promotion towards your payment for items purchased on the site. To redeem a coupon code, insert the code on your My Cart page or Checkout page.
  • Promotions that do not require a coupon code will be automatically applied to your cart. It is your responsibility to check that the discount has been applied to your cart before checking out. Coupon codes cannot be applied to the order once the order has been placed.
  • Coupon codes and promotions may have certain expiry dates associated with them. If you fail to use the coupon code prior to this date it will no longer be valid and no replacement will be issued. It is your responsibility to ensure the coupon code is used prior to it expiring.
  • You may assign a voucher to someone other than the original purchaser of the voucher.
  • We will aim to email you your voucher within 24 hours. We accept no responsibility if the details you supplied are incorrect.
  • In the event of fraud or suspicion of fraud in relation to the use of vouchers RunwaySale reserves the right to cancel vouchers and ban your account. You may contact RunwaySale to appeal the decision.
  • We assume no liability for the loss, theft or illegibility of gift or promotional vouchers.
  • Only one coupon code can be used per order.
  • If the value of your coupon is more than the total product you are purchasing you will forfeit the remainder of the voucher.
Gift Vouchers
  • A RunwaySale gift voucher is an online voucher that can only be purchased on runwaysale.co.za.
  • You can buy one as a gift for friends and family, or redeem one that someone has bought for you. When you redeem a gift voucher, the value of the voucher is added to your user account as store credit.
  • RunwaySale Gift Vouchers are not redeemable for cash and will not be replaced if lost, stolen, destroyed or used without permission.
  • All gift vouchers have an expiry date associated with them. If you fail to use the gift voucher prior to this date it will no longer be valid and no replacement will be issued. It is your responsibility to ensure the gift voucher is used prior to it expiring.
  • You may give a voucher to someone other than the original purchaser of the voucher. The gift vouchers are not validated against the email address to which they are sent and it is the unique code that determines that the gift voucher can be redeemed.
  • The user account that you are logged into when you redeem the gift voucher will receive the voucher amount in credit. Once the gift voucher has been converted to credit it cannot be transferred to another user account.
  • We will aim to email you your voucher within 24 hours. We accept no responsibility if the details you supplied are incorrect.
  • If your gift voucher value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods.
  • If the value of your gift voucher is more than the total product you are purchasing you, the remainder of the gift voucher amount will remain in your account as store credit to be used on later orders.
  • If you return an item that was bought with a gift voucher, the value will be refunded as store credit.
  • We assume no liability for the loss, theft or illegibility of gift vouchers.
Security
  • Any person that delivers or attempts to deliver any damaging code to this Site or attempts to gain unauthorised access to any page on this Site shall be prosecuted and civil damages shall be claimed in the event that RunwaySale suffers any damage or loss.
  • You agree and warrant that your log-in name and password shall be used for your personal use only and not be disclosed to any third party.
  • You allow RunwaySale to take all reasonable steps to ensure the integrity and security of the Site and back-office applications.
  • All credit card transactions on the Site are secured by SSL (Secure Socket Layer) encryption and reinforced through various encryption processes in order to provide the most effective protection possible for all sensitive payment information. RunwaySale does not access any confidential information about your means of payment.
Disputes
  • Between you and RunwaySale
  • Save for urgent or interim relief which may be granted by a competent court, in the event of any dispute of any nature whatsoever arising between you and RunwaySale on any matter provided for in, or arising out of these Terms of Use, and not resolved through the RunwaySale Customer Service Team, then such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa. The expedited arbitration rules may be downloaded from http://www.arbitration.co.za/downloads/expedited_rules.pdf
Address for Notices

RunwaySale chooses as its address for all purposes under these Terms of Use, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the following email address: info@runwaysale.co.za. If you require a PO Box address please enquire with RunwaySale.

Copyright Notice

The RunwaySale Website is © 2012, Papa Africa Advertising CC - All Rights Reserved and no portion of the Website may be copied, reproduced, transmitted, derived, or otherwise used for any purpose without the prior written permission of RunwaySale.

Privacy
  • Runwaysale.co.za, referred to below as RunwaySale, is an online retailer of consumer goods.
  • RunwaySale values our relationship with you and the other users of this website. We recognize that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use the Web Site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us via our contact us page.
RunwaySale's Commitment to Online Security

Your personal information is treated with the greatest of care. Sensitive payment information such as credit card details are NEVER stored with us nor do we have access to them.

How Your Information May Be Shared

We never sell or rent your personal information. RunwaySale may release personal information under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
  • Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
  • To appropriate persons, where your communication suggests possible harm to others.
Invite a friend

RunwaySale provides facilities throughout the site to refer friends to RunwaySale. You may not use the "Invite a friend" service or other email forwarding services that we offer to send spam or otherwise send content that would violate our privacy policy or Terms and Conditions. We do not permanently store, sell, or rent these email messages or the email addresses.

Membership Registration

Our site's registration form requires you to provide us contact information and may also require demographic information. We may use your contact information from the registration form to send you information about our company. Your contact information is also used to contact you when necessary.

Passwords

You are responsible for all actions taken with your username, email address and password. Therefore we do not recommend that you disclose your RunwaySale password to any third parties. If you choose to share your username, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

Security

RunwaySale uses PayFast to provide a secure environment for the authorisation of credit card and charge card transactions. Confidential information including card details are encrypted using industry standard SSL 128-bit encryption technology.

Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our website. We use cookies to improve the member experience. We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major websites.

Membership Removal
  • Please click on the "unsubscribe" link at the bottom of the newsletters received via email. Should you have any trouble with the unsubscribe link, please email us at info@runwaysale.co.za and we will assist.
  • Updates to our information practices.
  • RunwaySale reserves the right to add to, delete or change these terms because of frequent changes in Internet technology and applicable law. As such, you should check this privacy policy from time to time for such changes.
Competitions

All RunwaySale(Pty) Ltd competition terms & conditions are as follows:

  • All winners are selected at random and the decision is final.
  • Competitions are open to all SA residents over the age of 18.
  • Competitions are run separately from any other competition hosted by RunwaySale during the competition period.
  • Runwaysale will attempt to contact the winner within 24 hours of announcing the winner.
  • If the winner cannot be reached after 3 attempts, and the prize has not been claimed within 30 days of announcing the winner or if sufficient identity of verification is not provided, RunwaySale reserves the right to draw a replacement winner.
  • The prize is not transferable for cash.
  • No returns on prizes.
  • RunwaySale reserves the right to disqualify any duplicate Facebook profiles.
  • All entries received that are tampered with, or illegible will be void.
  • RunwaySale reserves the right to terminate the competition immediately and without notice for any reason beyond its control requiring this. In the event of such termination, all participants agree to waive any rights that they may have in terms of this promotion and acknowledge that they will have no recourse against RunwaySale, its agents and staff.
  • Participants in the competitions constitutes acceptance of the competition rules and entrants agree to abide by the rules.
  • The judges’ decision is final and no correspondence will be entered into.
  • The following persons are excluded from any RunwaySale competition: (i) A director, member, partner, employee or agent of, or consultant to RunwaySale or any other person who directly or indirectly controls or is controlled by RunwaySale; and (ii) a supplier of goods or services in connection with this competition and (iii) the spouses, life partners, business partners or immediate family members of the parties referred to in (i) & (ii).
  • If you have won a RunwaySale competition within the last 30 calendar days, you may not participate in the competition.
  • Winners agree that RunwaySale may publish your name on RunwaySale.co.za marketing platforms including our website, newsletter and social media accounts. We may request you to participate in marketing activities, but you may decline such invitation.
Final Clearance events
  • Due to it being final clearance we do NOT accept returns on any purchases.
  • The normal delivery fee applies.
Fast Delivery
  • Items will be dispatched within 48hours of placing the order (weekdays).
  • This will only apply to events that has been marked with the Fast delivery badge.
  • The fast delivery will only apply to an order that only contains products from events that have been marked with the Fast delivery badge.
  • The fast delivery will only apply to orders that have been made via credit card.
  • The normal delivery fee applies.
VIP 48 Hour Dispatch
  • Items on VIP that are marked with a 48hr dispatch sticker will be dispatched from our warehouse within 48 hours of the successful order.
  • This only applies to clearly marked items on the VIP store.
  • The 48 hour dispatch will apply to an order which contains only items that have been marked with the 48 Hour Delivery stickers.
  • The normal delivery fee applies.
Campaign/Competition Artwork
  • Please note that sometimes so-called "lifestyle images" or "promotional material" can be slightly outdated and may not be an indication of stock available. We do a lot of our promotional and commercial shoots and images in the beginning of the season to convey the spirit of the brand.
Order Insert Freebies
  • Orders processed during an order insert campaign will receive a freebie inside the order.
  • Number of freebies may vary.
  • Type of freebie may vary.
  • No returns will be available for the freebie.
  • It is not exchangeable for cash/credit.
  • It is a complimentary gift given solely at RS discretion.
Michael Kors - Parallel imports
  • 1. Items indicated as parallel imports have been imported without approval or license of the registered owner of noted trade. Guarantee and warranty claims will be covered by RunwaySale as per our Returns Policy.
Check your SA Nine West Sizes
  • All sizes are standard S.A shoe sizes - Make sure you order your normal South African size and not your Nine West size.
  • All sizes have already been converted for your convenience.
  • All sizes with W indicate slightly wider fit.
Friday Frenzy Competition
  • FridayFrenzy runs every Friday, excluding public holidays.
  • To enter the competition, entrants must enter via the RunwaySale Facebook page (https://www.facebook.com/RunwaySale).
  • Entrants must comment on the specified post with the correct answer.
  • The entrant must be a member of RunwaySale and they must have liked the RunwaySale Facebook page.
  • Winners will be announced on our Facebook page on the day that the promoted event opens.
Roberto Morino Complimentary Gift
  • Customers will receive a free gift with their Roberto Morino order.
  • Colours of prizes may vary in orders.
  • Promotion will only apply for orders from the Roberto Morino event.
  • Only 1 free gift per order.
  • Please note no returns will be available for the complimentary gift.
  • Free gift will automatically apply to your cart.
  • It is not exchangeable for cash/credit.
  • It is a complimentary gift given solely at RS discretion.
  • This will only be valid until 7 May 2019.
Black Friday Coupon - 20% Off App Sitewide
  • Only one coupon per member is allowed.
  • This coupon will only apply when purchasing items from the RunwaySale app.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Tuesday, 26 November 2019
An African X-Mas in July Coupon - Get R200 when you spend R1,200 or More
  • Get R200 off when you spend R1,200 or more, excluding delivery.
  • Only one coupon per member/customer is allowed.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from Friday, 26 July 2019 to Sunday, 28 July 2019.
Valentine's Day - Invite a Friend & get R100 off when you spend R700 or more
  • Shoppers will need to invite a friend via the 'Invite & Earn Page' and the friend will have to sign up on Tuesday, 12 February 2019, in order to qualify for the coupon.
  • The coupon will be sent on Wednesday, 13 February and will be valid until Friday, 15 February 2019.
  • Only one coupon code per member/customer is allowed, regardless of how many friends are invited.
  • Get R100 off, when you spend R700 or more sitewide.
  • No cash refunds will be made on coupons.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
April Fools Mystery Sitewide Coupon
  • Only one coupon code per member/customer is allowed.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from 8am - 1pm on April 1st 2019.
An African X-Mas in July - 20% off coupon
  • Only one coupon code per member/customer is allowed.
  • The coupon will only be valid on, Monday, 15 July 2019.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
15% Off App Sitewide Coupon
  • Only one coupon code per member is allowed.
  • This coupon will only apply when purchasing items from the RunwaySale app.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from Friday, 13 December 2019 to Sunday, 15 December 2019.
Dad Delivery
  • Items will be delivered in time for Father's Day, 16 June 2019.
  • This only applies to events which feature a Dad Delivery ribbon.
  • The Dad Delivery will apply to an order which contains only products from events that have been marked with the Dad Delivery ribbon.
  • The normal delivery fee applies.
Sitewide Coupon - Spend R1200, get R250 off
  • Get R250 off when you spend R1,200 or more, excluding delivery.
  • Only one coupon code per member is allowed.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from Thursday, 26 September 2019 until Friday, 27 September 2019 at 12:00pm.
Cyber Monday Coupon - 15% off VIP Customer Coupon
  • Only one coupon code per member is allowed.
  • This coupon will only apply to VIP Members.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • This promotion will only be valid on Wednesday, 4 December 2019.
Halloween Coupon - 20% Off App Sitewide
  • Only one coupon per member is allowed.
  • This coupon will only apply when purchasing items from the RunwaySale app.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on from Friday, 25 October 2019 to Sunday, 27 October 2019.
Secret Sale T&C's
  • Each customer is only allowed to place ONE order of THREE items from the event.
  • Specific brands cannot be guaranteed in your order.
  • Due to it being final clearance we cannot accept returns on purchases.
  • If you pay via EFT your POP needs to be send within 2 hours after placing your order to secure it.
  • Event will run for a limited time only.
  • No combining of orders.
  • The normal delivery fee applies.
15% Off Customer Survey Sitewide Coupon
  • Only one coupon per member is allowed.
  • This coupon will only apply after completing the RunwaySale Customer Survey.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from Friday, 11 October 2019 to Monday, 11 November 2019.
Campaign/Competition Artwork
  • Please note that sometimes so-called "lifestyle images" or "promotional material" can be slightly outdated and may not be an indication of stock available. We do a lot of our promotional and commercial shoots and images in the beginning of the season to convey the spirit of the brand.
Halloween Coupon - 30% Off Sitewide
  • Only one coupon per member is allowed.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Thursday, 31 October 2019.
Secret Sale Competition
  • All winners are selected at random and the decision is final.
  • Competitions are open to all SA residents over the age of 18.
  • The prize is not transferable for cash.
  • No returns on prizes.
  • To enter the competition, entrants must enter via the RunwaySale Facebook, Instagram or Twitter page.
  • Entrants must take a screenshot of their successful order from the Secret Sale.
  • Entrants are only allowed to submit one screenshot of their successful order.
  • For Instagram entry, entrants must share the screenshot to their Instagram story and tag @runwaysale.
  • For Facebook entry, entrants must share the screenshot in the comments section of the competition post.
  • For Twitter entry, entrants must share the screenshot in the comments section of the competition post.
  • Entrants must be a member of RunwaySale.
  • Winner will win either a Samsung Galaxy Watch Active OR an Apple Watch Series 3 38mm.
  • Delivery of prize may take up to 3 months.
  • Winner will be announced on our Facebook, Instagram and Twitter page on Friday, 13 September 2019.
Order Insert Freebies
  • Orders processed during an order insert campaign will receive a freebie inside the order.
  • Number of freebies may vary.
  • Type of freebie may vary.
  • No returns will be available for the freebie.
  • It is not exchangeable for cash/credit.
  • It is a complimentary gift given solely at RS discretion.
VIP Exclusive - Buy 2 pairs of shoes & get 10% off
  • Buy 2 pairs of mens and/or ladies and/or kids shoes from VIP and get 10% off the two most expensive pairs.
  • Coupon will apply for multiple orders from VIP shoes.
  • The coupon will only apply to cart if the order contains the specified amount of items.
  • The coupon will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • No partial returns will be accepted on items bought as part of the promotion. Both qualifying pairs must be returned to ensure refund on the order.
  • If an order is cancelled you will only be refunded the paid amount.
  • This promotion will only be valid on Tuesday, 5 March 2019.
Free Delivery
  • On Tuesday, 20 August 2019, for a limited time only, delivery will be free on all orders.
  • The standard delivery fee will automatically be deducted at checkout.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The promotion will not apply to any reorders after 20 August 2019.
  • This promotion will only be valid on Tuesday, 20 August 2019, for a limited period of time.
Black Friday Coupon - 20% Off App Sitewide
  • Only one coupon per member is allowed.
  • This coupon will only apply when purchasing items from the RunwaySale app.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Tuesday, 26 November 2019
Weekend Coupon - Get R250 off when you spend R1,200 or more
  • Get R250 off, when you spend R1,200 or more sitewide.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • If an order is cancelled you will only be refunded for the paid amount.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • This coupon will only be valid until Sunday, 30 June 2019.
Halloween Coupon - Spend R1,200 Get R250 Off
  • Only one coupon per member is allowed.
  • Get R250 off when you spend R1,200 or more, excluding delivery.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed..
  • The coupon will only be valid on Monday, 28 October 2019.
Sole Candy Promotion
  • Shop 4 items from the Sole Candy event & pay R999.
  • The promotion will apply for multiple orders of 4 items.
  • All 4 qualifying items must be returned to ensure refund on the order.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The promotion will only be valid on 12 June 2019.
30% Off Sitewide Coupon
  • Only one coupon code per member/customer is allowed.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Saturday, 30 November 2019, for 30 minutes only (until 3:30PM).
20% off The Vault
  • Only one coupon per member is allowed.
  • This coupon will only apply to items from The Vault events.
  • No cash refunds will be made on coupons.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Wednesday, 18 September 2019.
Halloween Sitewide Coupon - Mystery
  • Only one coupon per member is allowed.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Thursday, 24 October 2019.
All About Accessories Complimentary Gift
  • The first 500 customers to successfully place & pay for an item from the All About Accessories event will receive a complimentary gift.
  • Contents of gifts may vary in orders.
  • This will only apply for an order from the All About Accessories event.
  • Only one complimentary gift per customer.
  • Free gift will automatically apply to your cart.
  • Please note no returns will be available for the complimentary gift.
  • It is not exchangeable for cash/credit.
  • It is a complimentary gift given solely at RS discretion.
  • This promotion will only be valid until Thursday, 28 February 2019.
15% Off Mango Event
  • Only one coupon per member is allowed.
  • This coupon will only apply to items from the Mango event.
  • No cash refunds will be made on coupons.
  • If an order is cancelled you will only be refunded for the paid amount.
  • If an item is returned you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from Saturday, 28 September 2019 until Friday, 4 October 2019.
Cyber Monday Coupon - Get R250, Spend R1,200+
  • Only one coupon per member is allowed.
  • Get R250 off when you spend R1,200 or more, excluding delivery.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Tuesday, 3 December 2019.
VIP First Purchase
  • Customers who become a RunwaySaleVIP will get 10% off their first VIP purchase.
  • Only one coupon code per member/customer is allowed.
  • The coupon will only be valid until 31 January 2020.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
Black Friday Coupon - Spend R1,500 Get R200 Off
  • Only one coupon per member is allowed.
  • Get R200 off when you spend R1,500 or more, excluding delivery.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from Friday, 22 November 2019 to Sunday, 24 November 2019.
VIP Exclusive - Buy 3 tops & get 50% off the cheapest
  • Buy 3 pairs of mens and/or ladies tops from VIP and get 50% off the cheapest item.
  • Coupon will apply for multiple orders from VIP Tops.
  • The coupon will only apply to cart if the order contains the specified amount of items.
  • The coupon will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • No partial returns will be accepted on items bought as part of the promotion. All qualifying items must be returned to ensure refund on the order.
  • If an order is cancelled you will only be refunded for the paid amount.
  • This promotion will only be valid on Tuesday, 14 March 2019, for a limited time only.
VIP Exclusive - Buy 3 pairs of shoes & get 20% off
  • Buy 3 pairs of mens and/or ladies and/or kids shoes from VIP and get 20% off.
  • Coupon will apply for multiple orders from VIP shoes.
  • The coupon will only apply to cart if the order contains the specified amount of items.
  • The coupon will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • No partial returns will be accepted on items bought as part of the promotion. All qualifying pairs must be returned to ensure refund on the order.
  • If an order is cancelled you will only be refunded the paid amount.
  • This promotion will only be valid on Tuesday, 14 March 2019, for a limited time only.
R10 Mystery Designer Candy
  • The R10 Mystery Designer Candy Campaign will kick-off on 22nd October 2019.
  • R10 Mystery Designer Candy items will drop in ANY event that is live on the RunwaySale website.
  • The lucky shopper will be the first person to checkout & successfully pay for the R10 Mystery Designer Candy item(s).
  • A maximum of three R10 Mystery Designer Candy items allowed per customer.
  • The image of the Mystery Designer Candy is not a representation of the actual product you are purchasing and only for marketing purposes.
  • Specific brand and items cannot be guaranteed.
  • No returns on R10 Mystery Designer Candy.
  • Normal delivery fees apply.
25% off Style Republic & edit
  • Only one coupon code per member/customer is allowed.
  • This coupon will only apply to items from the Style Republic & edit events.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from Wednesday, 11 September 2019 to Friday, 13 September 2019.
Sitewide Coupon - Get R250 off when you spend R1,200 or more
  • Get R250 off when you spend R1,200 or more, excluding delivery.
  • Only one coupon code per member/customer is allowed.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid from Saturday, 17 August until Sunday, 18 August 2019.
Black Friday Coupon - 20% Off App Sitewide
  • Only one coupon per member is allowed.
  • This coupon will only apply when purchasing items from the RunwaySale app.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • If an order is cancelled you will only be refunded for the paid amount.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Tuesday, 19 November 2019.
VIP 48 Hour Dispatch
  • Items on VIP that are marked with a 48hr dispatch sticker will be dispatched from our warehouse within 48 hours of the successful order.
  • This only applies to clearly marked items on the VIP store.
  • The 48 hour dispatch will apply to an order which contains only items that have been marked with the 48 Hour Delivery stickers.
  • The normal delivery fee applies.
15% Off SpringDASH
  • Only one coupon per member is allowed.
  • This coupon will only apply to items from the SpringDASH event.
  • No cash refunds will be made on coupons.
  • If an item is returned you will only be refunded for the paid amount.
  • If an order is cancelled you will only be refunded for the paid amount.
  • The discount will only apply if the correct coupon code is entered at checkout.
  • Coupon needs to be applied at checkout and cannot be applied after the order has been placed.
  • The coupon will only be valid on Monday, 23 September 2019.
Still have questions?
EMAIL
info@runwaysale.co.za
CALL
087 943 2444
Office Hours: Monday - Friday 08:00 - 17:00